$99/firm/mo · Ends Oct 1Offer ends October 1.

Free workflow education

The operating habits behind a cleaner claim desk.

Short, role-based Foundations tracks for public-adjuster owners, office teams, and field adjusters. Learn a practical routine before changing your live claim process.

What this is

  • • Free and self-paced
  • • Built around practical operating habits
  • • No client or claim data needed
  • • Not a license, CE course, or public-adjusting advice

Your Foundations plan

Learn the workflow. Keep the judgment with the adjuster.

Check modules off as you work through them. This checklist is for the current visit only; no client, claim, or personal information belongs in this course.

0 of 9 modules complete0%

Choose the track closest to your role. You do not need to finish every module in one sitting.

Firm owner & office

Build one reliable operating picture

Set the standard for a clean handoff from the first inquiry through the next assigned action.

  1. Make intake owned work

    8 min

    Every new inquiry has a clear owner, context, and next action.

    Read the intake workflow
  2. Keep retainers visible

    7 min

    Sent, signed, and stalled retainers are easy to distinguish.

    Read the retainer workflow
  3. Run a daily work queue

    8 min

    The team reviews deadlines, document gaps, and follow-ups before they drift.

    Read the Operations Brief

Field adjuster

Leave the property with a usable file

Use a phone-friendly routine so the office receives context, evidence, and the next step—not a reconstruction project.

  1. Capture field evidence with context

    8 min

    Photos and documents are attached to the right record while the facts are fresh.

    Read the field documentation guide
  2. Create a clean office handoff

    7 min

    The office can see what happened, what is missing, and who acts next.

    Explore the field workflow
  3. Turn observations into follow-up

    6 min

    The next call, request, or deadline does not remain buried in a note or text.

    Read the follow-up guide

First claim workflow

Practice the full path before live data

Walk a fictional sample claim through the core operating steps before asking a team to change its process.

  1. Start with a structured record

    6 min

    Lead and intake details stay connected when the firm opens a claim.

    Take the product tour
  2. Review the claim file

    8 min

    A fast review makes gaps and next steps visible before handoff or submission.

    Open the claim file checklist
  3. Set client communication boundaries

    6 min

    Clients can receive updates without being given unrestricted internal workspace access.

    Explore the client portal

Put it into practice

Use a fictional sample before you change a live workflow.

The guided workspace shows the core path from intake through retainer, field evidence, tasks, and the claim record. Your firm decides what fits its own process.