Understand the file
Claim Memory brings the claim record, documents, tasks, deadlines, communications, and recent activity into one reviewable brief.
← AdjusterDesk
AI for public adjusters
The AI claims operating system for public-adjusting firms.
AdjusterDesk connects the claim file, the firm's workflow, and human-reviewed AI assistance—so your team can understand what changed, find what is missing, and prepare the next action without rebuilding the story from texts and folders.
What the AI layer does
AI that works from the claim—not a generic chatbot beside it.
Find what needs attention
The AI Claim Operator helps surface missing information, stalled work, overdue items, and the next action across the firm.
Prepare the work
Generate reviewable summaries, intake structures, client updates, carrier follow-ups, demand drafts, and rebuttal drafts from claim context.
Work from the field
Use voice and mobile workflows to capture notes, photos, and questions without rebuilding the claim later at the office.
Human-controlled by design
The AI organizes and drafts. Your firm decides.
AI output is reviewable before it is saved, sent, or used in a client-, carrier-, vendor-, legal-, or compliance-facing workflow. AdjusterDesk does not provide legal, insurance, public-adjusting, coverage, valuation, or compliance advice.
Questions public adjusters ask about AI
What can AI do for a public adjuster?
AI can organize claim information, summarize documents, extract dates and entities, identify workflow gaps, and prepare drafts for review. It helps reduce repetitive file work while the licensed professional remains responsible for decisions and outgoing communications.
Does AdjusterDesk AI determine coverage or claim value?
No. AdjusterDesk AI does not determine coverage, cause of loss, claim value, legal rights, or compliance. It provides workflow assistance and reviewable drafts grounded in the firm's claim materials.
What is an AI claims operating system?
It is a claims workspace where AI works from the same connected records as the team: leads, retainers, documents, field evidence, deadlines, communications, and tasks. The goal is to make the next responsible action clear, not to replace professional judgment.
Is this an AI receptionist or a claim assistant?
It can be both, depending on the workflow a firm enables. The core product uses AI inside the claim workflow for memory, summaries, review, drafting, and next actions. An optional AI receptionist can help capture inbound opportunities and route them into intake.