AdjusterDesk Trust Center
Public-adjuster work contains sensitive context. This page explains the current access, privacy, AI, and reliability practices behind AdjusterDesk—without security theater or unsupported promises.
Current practices
These are descriptions of the product's current safeguards and operating practices, not a promise that every future risk can be prevented.
01
Authentication, membership roles, and server-side firm context are designed to keep each firm's workspace separate. The application derives firm context from the authenticated request rather than a browser-supplied firm identifier.
02
Claim files, retainer templates, and generated packages use private storage and authenticated application access. Client portal access is deliberately limited to the material a firm chooses to share for that claim.
03
AI-assisted workflows are optional and only run when a user requests the related action or enables that workflow. AdjusterDesk is not claim advice, and users remain responsible for reviewing outputs before use or sending.
04
We use reliability and security monitoring to operate the service. Browser analytics are optional and are designed to exclude claim content, documents, transcripts, contact details, and full URLs.
Technology providers
Selected providers support AdjusterDesk's AI, cloud, data, delivery, billing, and connected-workflow capabilities.
AI
Platform
Connected workflows
Provider use depends on the feature and firm configuration; not every provider receives every file. Provider names and marks belong to their respective owners. No sponsorship or endorsement is implied.
Security review
For a prospective firm, vendor review is not a checkbox. Ask how a workflow handles access, files, AI, monitoring, integrations, and incident communication in the context of your own responsibilities.
Request vendor-review informationFirm owners and administrators manage membership and workspace roles. Firms should remove access promptly when a team member leaves or changes responsibility.
No. AdjusterDesk does not sell customer claim content. Customer firms control the claim and client information they choose to add to their workspace.
No. AI-assisted workflows are optional and invoked when a user requests the action or enables that workflow. Review is required before using an output.
AdjusterDesk does not represent this page as a certification or assurance. It describes current practices; prospective firms should ask questions that fit their own requirements.
For firms evaluating the product
Explore the core workflow using fictional information first. Your firm remains responsible for its own users, credentials, permissions, and professional decisions.
