Storm readiness
72-Hour Storm Response Playbook
A controlled response routine for the first three days after a verified event: confirm facts, manage intake and capacity, preserve field context, and keep every next action owned.
What good looks like
A measured event-response workflow that supports capacity and communication without treating broad weather information as a claim conclusion.
The workflow
Verify before mobilizing
Record the official source, timestamp, territory relevance, and the difference between a broad outlook and a verified event.
Set capacity and ownership
Confirm who handles new intake, field work, and client communication before accepting more work than the team can support.
Run a 72-hour review rhythm
Review new leads, assigned inspections, missing information, field uploads, and the next customer or internal action at a consistent cadence.
Free printable playbook
Get the checklist for your team.
Enter a work email to download this internal workflow template. Marketing updates are optional and never required to get the resource.
Use it in your workspace
Tailor this workflow to your firm.
Signed-in firm owners and admins can open the matching starter in Firm Playbooks, adjust the steps, and save it before applying it to a live claim.